At DesiTrendz, we are committed to delivering your order accurately, in good condition, and on time.
1. Shipping Coverage
- We currently ship all over India. For international orders, please contact us before placing your order.
2. Processing Time
- All orders are processed within 1-3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or public holidays.
3. Delivery Time
- Standard Delivery: 5-7 business days after dispatch.
- Express Delivery (if available): 2-4 business days.
Delivery times may vary depending on your location and during peak seasons.
4. Shipping Charges
- Free Shipping on orders above ₹999.
- A flat shipping fee of ₹49 is applicable on orders below ₹999.
5. Order Tracking
- Once your order is shipped, you will receive an email or SMS with tracking information.
- You can track your order on our website or through the courier’s tracking portal.
6. Delays and Issues
- In rare cases, delays may occur due to unforeseen circumstances such as weather, courier issues, or remote delivery locations.
- If your order is significantly delayed, please contact our support team for assistance.
7. Damaged or Lost Packages
- If your package is lost in transit or arrives damaged, please report it within 48 hours of delivery. We’ll investigate and offer a replacement or refund as appropriate.
8. Contact Us
If you have any questions about our shipping policy, feel free to reach out:
📧 Email: info@desitrendz.co.in
📞 Phone: +91 83340 64622