We want you to love what you purchase from DesiTrendz. If you’re not entirely satisfied, we’re here to help.
1. Returns
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You can request a return within 7 days of receiving your product.
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To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.
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Certain items like customized or clearance products may not be eligible for return.
2. Refunds
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Once we receive your returned item, we will inspect it and notify you of the status.
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If your return is approved, we will initiate a refund to your original method of payment.
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Refunds may take 5-10 business days to reflect, depending on your bank/payment gateway.
3. Exchange Policy
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Products can be exchanged for size or defects, based on availability.
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If a replacement product is not available, a full refund will be offered.
4. Shipping Costs
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
5. Cancellation
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Orders can be cancelled within 12 hours of placement. After that, the order may have been processed for shipping.
6. Contact Us
For returns or refunds, please contact us at:
📧 Email: info@desitrendz.co.in
📞 Phone: +91 83340 64622